Saris Thelma 3-Bike Platform Hitch Rack Review

Average Reviews:

(More customer reviews)I have been a Saris owner for four seasons and I'm contacting Saris to convert my 2 bike Thelma (1 1/4" mount) into a 3 bike to allow me to take my wife's mtb on trips along with my road and mtb.I was scanning the web to see if people are happy with their 3 bike Thelma and came across the previous review for a Thelma 2.

The assembly is pretty simple and the durability over four years driving several times to California from Colorado to ride in Markleeville and Mount Shasta rides has only surpassed by the exceptional customer service from the folks in Wisconsin.The rack is used nearly daily beginning in mud season until autumn here in the Rockies.Hitch mounted racks tend to get road water spray but are virtually immune to flying rocks to friend's carbon fiber frame bikes and to inadvertent & abrupt premature removal of bikes from the vehicle once the garage door has opened but one has forgotten the bikes above the field of vision (friends).

Now for the customer service.Before the '08 election we drove from Steamboat Springs to Taos to ride in the Enchanted Circle ride.Our rack was wrecked when someone backed into our vehicle, crushing the rack and left the scene when the bikes were in the hotel room at the base area of Taos (I believe to be politically motivated due to an Obama bumper sticker).The people at Saris sent me parts to repair it at minimal charge, shipping and delay.

My only trivial gripe is that the racket straps are too short for a friends mtb with deeper rim wheels (just use bungee cords for his bike wheels).

'10 +' on ease, use, durability of a nonframe bike mounted hitch rack and of course, the customer service.

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Product Description:
Stylish and simple to use, the Saris® Thelma 3-bike platform hitch rack is a unique solution for bicycle transportation. The unique design contacts the tires only, protecting your bike's finish, and it can accommodate everything from road slicks to downhill knobbies. Ratcheting straps secure the bike, and the Thelma folds up when not in use.

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